Shipping Policy

The following details outline the shipping policy of THE NEW YOU.

Delivery Time

Orders are processed within 1-2 business days. Please allow 5-10 business days for delivery. Delivery times may vary depending on the shipping method selected at checkout, your exact location and external factors beyond our control, such as customs delays or extreme weather conditions.

Christmas notice: Please note that, while we are doing everything to ensure that orders are shipped as fast as possible, due to demand we are unfortunately unable to guarantee that orders will arrive before Christmas.

Multiple Items

If your order includes multiple items, they may be shipped separately to ensure faster delivery times for some products. There will be no additional shipping charges for such cases.

Shipping Costs

You can select your shipping method during the checkout process, before finalizing your purchase. All shipping methods include full order tracking.

Name, Address and Contact Accuracy

Please double-check and ensure that your name(s), shipping address and contact details are accurate and complete to avoid any delays or mis-deliveries.

Delays and Exceptions

While we strive to deliver your order on time, please understand that unforeseen circumstances, like postal delays or customs processing, might occasionally cause delays beyond our control.

International Shipping

We offer international shipping to various countries. However, please be aware that international orders may be subject to customs duties, taxes or fees imposed by your country's customs department. These additional charges are the responsibility of the buyer.

We value your business and are committed to providing a smooth and satisfactory shopping experience. Questions about our Shipping Policy should be sent to us using the Contact form or emailing us at sales@thenewyou.co.